Slappy
Sergeant
Team KAOS
Posts: 258
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Post by Slappy on Jun 8, 2012 18:57:49 GMT -5
I dont know about the rest of you, but i have had the absolute worst time with Evike customer service. Everytime I call them, its the same ride.
I always talk with manners, respect and professionally when i am dealing with customer service representatives. Despite this, Im always treated like a dog. They always giveme accurate and helpful information, but i am talked to sarastically and rudely. I dont know if its because im a teenager, but they should shape it up.
Its hard to believe that such a massive company would have such ill-mannered employees. Never had problems with Airsoft GI, and i am not supporting one or the other, because i am fond of them both.
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Post by Rabbit on Jun 8, 2012 19:01:22 GMT -5
Evike hung up on me once..AirsoftGI talked to me nicely and treated me how KA treats you..like a great customer.
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Post by Chubbs on Jun 8, 2012 19:08:59 GMT -5
Airsoft gi is the way to go.... Just sayin'
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Post by shad0whunt3r721 on Jun 8, 2012 22:32:31 GMT -5
I love ASGI they save me so much compared to evike, the problem is all the stuff I wanna buy is out of stock so I am forced to buy from evike on occasion.
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Legionnaire
Private 1st class
Turns out Eggnog is delicious.
Posts: 158
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Post by Legionnaire on Jun 9, 2012 8:27:44 GMT -5
I've never had a problem with Evike, although I have never had reason to call their customer service dept.
ASGI on the other hand I wasnt to happy with. I called once asking if a gun was in stock as I didnt want to to be on backorder once I made the order (happened to me once before with them because of the site not being up to date). The rep told me to hold and that he would go check. After 15 minutes of waiting (and hearing employees talking and laughing in the background), another rep picked up the phone and asked how he could help me. I told him that I was being helped and he put the phone down. This individual turned out to be the first one I had talked to and just had never gone back to check on the gun. All in all, I waited about 25-30min to not be helped. Was not impressed.
Sent from my DROID2 GLOBAL using ProBoards
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Post by chris on Jun 12, 2012 0:00:00 GMT -5
Evike are a bunch of A-holes but i continue to shop with them. Why? because i can.
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Slack
Sergeant
Vital Airsoft
Posts: 309
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Post by Slack on Jun 12, 2012 11:21:48 GMT -5
Evike sucks my left nut... But I like there gear.
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Post by Arch-Angel(3.14) on Jun 13, 2012 21:13:23 GMT -5
When it comes to customer service, I think it's safe to say KWA is king. Their(can't believe I messed that up ) customer service and support is some of the best I've ever experienced.
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Post by Rabbit on Jun 14, 2012 5:52:48 GMT -5
^ Agreed.
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