How to collect item at post office?

[breckjensen]

Hi,



I bought an item an item on lelong and the seller has shipped the item via poslaju and its been almost 4 or 5 days they said "Item posted over the counter" at PosLaju Cheras . Its been stuck at cheras for about 3 days and the status at the poslaju tracking is still the same. I can never get Poslaju to pick up their phone when i call . Can i just go collect the package myself at Cheras Poslaju ? If I can what information do i need to provide ?





Please help.

Thanks!



I didn't find the right solution from the Internet.



References:https://forum.lowyat.net/topic/4480207





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